Privacy Policy
How we protect and handle your personal information
Data Protection
We follow strict GDPR guidelines to protect your personal information and ensure your data privacy rights are respected.
Information Security
Advanced security measures are implemented to protect your data from unauthorised access, modification, or disclosure.
Data Usage
Your information is only used to provide and improve our care services, with your explicit consent where required.
Documentation
We maintain detailed records of care delivery while ensuring confidentiality and secure storage.
Data Storage
All personal data is stored securely within the UK, following NHS data protection standards.
Your Rights
You have the right to access, modify, or request deletion of your personal information at any time.
Information We Collect
We collect personal information necessary to provide quality care services, including:
- Personal identification information (name, address, contact details)
- Health and medical information relevant to care provision
- Emergency contact details
- Financial information for payment processing
- Care preferences and requirements
How We Use Your Information
Your information is used exclusively for:
- Providing and managing your care services
- Communication regarding your care
- Quality assurance and service improvement
- Legal and regulatory compliance
- Emergency response when required
Your Privacy Rights
Under data protection law, you have rights including:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure (right to be forgotten)
- Right to restrict processing
- Right to data portability
Contact Us
For any privacy-related queries or to exercise your rights, please contact our Data Protection Officer:
- Email: info@rukambs.com
- Phone: +44 (0) 7719 449931
- Address:2 Grassy Glade, Medway, Kent, UK