Terms of Service
Understanding our service agreement and commitments
Legal Agreement
These terms constitute a legal agreement between you and Rukambs Care regarding our services.
Service Terms
Detailed conditions under which we provide care services, including rights and responsibilities.
Limitations
Clear outline of service limitations and circumstances beyond our control.
Care Standards
Our commitment to maintaining high standards of care and professional conduct.
Compliance
Adherence to healthcare regulations and professional standards in service delivery.
Support
How to reach us for questions or concerns about our terms of service.
Service Agreement
By engaging our services, you agree to:
- Provide accurate and complete information
- Cooperate with care staff and follow care plans
- Make timely payments for services rendered
- Respect the dignity and rights of our care staff
- Maintain a safe environment for care delivery
Our Commitments
We commit to:
- Delivering high-quality care services
- Maintaining professional standards
- Protecting client confidentiality
- Regular review and assessment of care needs
- Responding promptly to concerns or complaints
Service Modifications
We reserve the right to:
- Modify service terms with reasonable notice
- Adjust service rates annually
- Update policies and procedures
- Terminate services if terms are breached
Liability and Insurance
Our liability coverage includes:
- Professional indemnity insurance
- Public liability insurance
- Employer's liability insurance
Contact Information
For questions about these terms:
- Email: info@rukambs.care
- Phone: +44 (0) 7719 449931
- Address: 36 Rose Street, Medway, Kent,ME1 2EE